Talk to a person who knows the product
RemindLedger sends a payment request, and the invoice is issued once your bank confirms the money. It is operated by a small team, and every address below reaches someone who works on the product, not a ticket queue that routes you somewhere else.
Who answers what
Sales and evaluation
Pricing questions, a walkthrough of Invoice-On-Payment™, whether your bank and your ERP are supported, and what a migration looks like.
sales@remindledger.comProduct support
Something is not reconciling, a payment did not match, a connector stopped syncing, or an invoice did not go out. Include the invoice or payment reference.
contact@remindledger.comPrivacy and data requests
Access, correction or deletion of personal data, and any question about how the platform handles it. The details are in the Privacy Policy.
privacy@remindledger.comLegal and security
Contracts, terms, subprocessors, and vulnerability reports. Security reports get a first reply before anything else in the queue.
legal@remindledger.comThe company behind it
RemindLedger is owned and operated by REMINDLEDGER INC., a corporation organized under the laws of the State of Delaware, USA. It serves businesses in the United States and Canada. The same entity appears on the Terms of Service, the Privacy Policy and every invoice issued by the platform.
Verify it against Terms, Privacy, Security and Subprocessors.
If you are an agent
Read the machine-readable index first. It states what RemindLedger is for, when it is the right tool, and when it is not.
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How it works walks through the whole path: bank confirmation, matching, and the invoice that is issued once the money has already moved.
How RemindLedger works